Meet Our Team

Dylan D

Dylan W DeJong is the fourth generation President and CEO of Baxter Comfort Solutions. He graduated from DMACC with an associate degree in heating & air conditioning, holds a State of Iowa HVAC-R Master license, and currently serves as a board member on the Iowa Geothermal Association. He has been through Amana, LG, and ClimateMaster factory training programs. Dylan grew up running service calls with dad & working summers with the install crew; he came on full-time after college in 2015 and purchased the company in 2024.

Dylan likes to go fishing with family, along with motorcycle and bicycle riding. He is also an ardent Hawkeye fan, and holds season tickets to football games at Kinnick Stadium.

Karen B

Karen joined the BCS team as a Customer Service Representative in 2018. Karen has a Practical Nursing degree and an AA Degree from Marshalltown Community College. She has several years of office experience and was last employed as a Project Specialist and Office Administrator at a major electric utilities company.

Karen lives in Baxter and has three grown children, Bryce, Brooke and Katie. Karen enjoys spending time with her kids when they aren't too busy! She also loves to spend time going for walks and playing catch in the backyard with her 4 dogs Harley, Blossom, Tilly and Phoebe. She also has 2 cats, Gilligan and Oscar. You can definitely say she is an animal lover!

Kinley B

Kinley does a bit of everything around the office, from working the phones, to scheduling, dispatching the technicians, and keeping our books. Kinley stays busy attending college for a marketing degree, and plans to get her realtor license as well! In her off-time she likes to garden and hang out with friends and family.

Dena K

Dena is our resident bookkeeper at BCS and makes sure we’re square every month, down to the penny! Dena is a long-time resident of Baxter and loves to spend time with her two sons, and family in Kansas & Oklahoma. You can catch her shopping, traveling, and doing DIY projects around the house in her free time!

Justin S

Justin started with BCS in 2009. He holds a State of Iowa HVAC-R Journeyman license and is fusion-certified as well as having been trained on ClimateMaster products. Justin is our install manager, and is especially experienced in ductwork fabrication and installation.

He and his wife, Kari, live in Baxter and have two sons, Carter and Cooper, who keep them busy. Justin enjoys hunting and fishing, and coaching his sons’ teams throughout the seasons. You will know Justin when you see him- his nickname is "House"!

Orval S

Orval graduated from DMACC with an associate’s degree in heating and cooling, before joining us Orval gained technical experience as a service technician in the Des Moines area, and before that learned valuable customer service skills as a table games dealer and manager at a local casino for several years. Orval holds a State of Iowa Journeyman license in HVAC-R.

He also enjoys car shows, live sporting events, and doing projects around the house.

Noah K

Noah joined our team in late spring 2021 and lives in Newton with his wife Logan and their dog “Gunner”. Noah enjoys the outdoors and likes to hunt, fish, and go camping. Noah is a volunteer for the fire department in Newton, we are grateful he has offered to serve there.

Noah is learning the HVAC trade, and looks forward to apprenticing and earning enough hours to test for his Journeyman license.

Nate H

Nate is an Install Apprentice at Baxter Comfort. He grew up on a farm in Northeast Iowa where he learned many things, including the value of hard work! Nate likes to spend his free time on the family farm, raising show pigs, and fishing!

Zacc W

Zacc is a Service & Maintenance Apprentice at Baxter Comfort. He is a veteran of the US Army and spent several years stationed around the globe, including Alaska! Zacc spends his off-time with his wife & children, and doing woodworking projects.

Eli M

Eli joined the BCS team in 2023 as an install apprentice. He grew up on the family farm in southern Iowa but now he and his wife live nearby. Eli is a big sports fan and likes to watch games with friends and family!

Dewey

Dewey joined our team in 2024. He gained valuable street-smarts as a stray before being rescued at the ARL, but has now completed training, including potty training, sit, and spin! When Dewey is not “working”, he enjoys walks around the neighborhood and swimming at the lake!